Delivery costs and times

You can place an order from our site by placing the desired products in the cart and then proceeding to check out.

At check out you will be able to choose your preferred payment method from those available.

Once the payment is completed and the order is confirmed, we will send confirmation of the order via email or SMS (depending on the contact entered in the order).

When the order is processed, we will send a further e-mail or SMS also containing the tracking code , so that we can independently monitor the shipment with each update.

Tracking may not update immediately, but there's no need to worry.

Processing and delivery take several business days and vary depending on the product purchased; The processing and delivery times will be indicated next to each of them.

In most cases, your package will be delivered within the expected delivery time. However, the actual delivery date may vary due to flights, weather conditions or other external factors. For a more precise delivery date, please see the tracking information.

In some cases the order may be shipped in several packages or may be partially processed, the reason could be that the items are in different warehouses or that the items are awaiting replenishment.

A shipping confirmation notification will arrive with the relevant tracking link for each package.

Shipping costs vary depending on the country of destination.

General products:

Shipping costs for Italy , including islands, is €3.99.

For international countries, which:

United Arab Emirates, Australia, Canada, Switzerland, United Kingdom, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States

shipping costs €3.99.

For European Union countries, which:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain , Sweden

shipping costs €3.99.

Shipping is free for all orders starting from €39.00.

For any further information do not hesitate to contact us at the email address info@pelosamici.com